Privacy Policy SVP88 –
Our Commitment to Protecting Your Data

1 Introduction

SVP88 ("we", "Platform", or "us") values the privacy of every member and visitor to our website. This Privacy Policy clearly explains how we collect, use, store, disclose, and protect your personal information when you use the SVP88 platform at svp88.pro.

By registering an account, using our services, or simply browsing the SVP88 website, you consent to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us for further enquiries.

2 Personal Data We Collect

SVP88 collects various types of personal data depending on how you interact with our platform. Generally, the data we collect falls into three main categories:

A. Data You Provide Directly

• Full name as per identity card or passport.
• Date of birth and gender information.
• Email address and mobile phone number.
• Full residential address.
• Bank account or digital wallet details for deposit and withdrawal purposes.
• Identity verification documents (KYC) such as copies of MyKad, passport, or utility bills.

B. Data Collected Automatically

• IP address and general geolocation information.
• Device type, operating system, and browser version.
• Game session data including login times, games played, and session duration.
• Financial transaction logs including deposits, wagering, wins, and withdrawals.
• Cookie data and similar tracking technologies.

C. Data from Trusted Third Parties

• Identity verification information from the KYC service providers we use.
• Payment processing data from payment gateways integrated with our platform.
• Fraud prevention information from security service providers.

3 Purpose of Personal Data Use

SVP88 uses your personal data for lawful and transparent purposes. Every use of data has a clear legal basis, whether grounded in contractual necessity, legal obligation, or the platform's legitimate interests:

You may withdraw consent to receive promotional communications at any time by contacting our support team. Withdrawing consent does not affect the lawfulness of any processing that took place prior to withdrawal.

4 Data Sharing with Third Parties

SVP88 does not sell your personal data to any party. However, in the course of operating the platform, we may need to share certain data with trusted third parties in the following categories:

• Payment processors: Payment gateways and financial institutions that process your deposits and withdrawals require relevant transaction information to complete payments securely.
• KYC verification providers: We use specialised third-party services for identity verification to ensure compliance with anti-money laundering legal requirements.
• Game software providers: Game providers may receive session data required to operate games correctly. This data does not include your personal financial information.
• Security service providers: To detect and prevent fraud, certain data is shared with the security systems we utilise.
• Legal authorities: SVP88 will disclose personal data when required by court order, regulatory directive, or applicable legal obligations.

5 Data Security

SVP88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse:

• 256-bit SSL encryption for all data transmission between your browser and our servers.
• Encryption at rest for sensitive information stored in the database.
• Strict role-based access control — only staff who require access for their specific duties are permitted.
• 24/7 security monitoring and automated intrusion detection systems.
• Regular security audits conducted by independent third parties.
• Data security awareness training for all svp88 staff.
• Clear incident response procedures in the event of a data breach.

6 Cookies & Tracking Technologies

SVP88 uses cookies and similar technologies to enhance the user experience on our platform. There are several types of cookies we use:

• Essential cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
• Preference cookies: Saves your preferred settings such as language, region, and display preferences.
• Analytics cookies: Helps us understand how users interact with the platform in an aggregated, anonymised manner for continuous improvement purposes.
• Security cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the SVP88 platform. For more information on managing cookies, refer to your browser's help documentation.

7 Your Rights

As a SVP88 member and data subject, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

8 Data Retention Period

SVP88 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by applicable law. Our general data retention principles are as follows:

• Active account data: Retained for the duration your account is active and for an additional period following account closure, as required by law.
• Financial transaction records: Retained for a minimum of 7 years after the transaction occurs, in accordance with financial and tax legislation.
• KYC documents: Retained for a minimum of 5 years after the business relationship ends, in accordance with anti-money laundering requirements.
• Support communication logs: Retained for 3 years for dispute resolution purposes.
• Anonymous analytics data: May be retained for longer periods as it cannot be re-identified to any specific individual.

When personal data is no longer needed and there is no legal obligation to retain it, SVP88 will securely delete or anonymise that data using recognised methods.

9 Changes to the Privacy Policy

SVP88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, current legal requirements, or platform service improvements.

When material changes are made to this Privacy Policy, we will notify you via:

• In-account notification on your svp88 account upon your next login.
• Notification email sent to the email address registered to your account.
• Prominent notice on the svp88 website homepage.

Continued use of the svp88 platform after the effective date of any Privacy Policy amendment constitutes acceptance of the updated terms. The latest amendment date is always displayed at the top of this document.

10 Contact Our Privacy Team

If you have any questions, concerns, or wish to exercise your rights regarding personal data, the svp88 privacy team is ready to assist. We are committed to responding to every enquiry within a reasonable timeframe.

You can reach us through the following channels:

For formal complaints that our team is unable to resolve, you have the right to refer the matter to the Malaysian Communications and Multimedia Commission (MCMC) or the relevant regulatory body.